interview questions

Interview Questions to Help Improve Your Hiring

Interview questions can prevent a lot of employee problems if you ask the right ones. The pre-hire interview process helps you qualify good candidates for your cleaning business.

Trying to grow your cleaning business? Sure, you can run some ads, recruit some candidates, and then you start the interview process.

But how do you find the “right” people to come work for you? The secret is not in the answers of the wannabe house cleaners – it lies in the questions of the interviewer.

WHY DID YOU APPLY FOR THIS JOB?

As one of the most common interview questions, there are only a couple of answers that work here. They include money, the flexibility of schedule, good at cleaning or love to clean. Pinning down the reasons why a potential hire wants this job will help you motivate them on bad days.

WHAT MAKES YOU THINK YOU’RE A GOOD FIT FOR THIS JOB?

Go over the reasons why they feel they are a good fit for your company. Doing this will also shed light on their level of self-esteem. Are they experienced? Are they confident?

WHAT DO YOU LIKE MOST ABOUT HOUSEKEEPING OR MAID SERVICE?

If they are new to the cleaning industry, their reply will revolve around needing a job and enthusiasm to do it. Skilled Maids will have more detailed answers.

WHY DID YOU LEAVE YOUR LAST JOB?

Pay close attention to this reason. Not getting along with co-workers, bosses, or customers could be a red flag that they are not team players. If money is the issue, you will need to equip them with enough jobs to earn the money they need to pay their bills.

HAVE YOU EVER HAD A BAD DAY ON THE JOB? TELL ME ABOUT IT. HOW DID YOU HANDLE IT?

Although every potential employee wants to put their best face on during the interview, questions like this can tell you quite a lot about the candidate. Be wary of cleaning techs that tell you they’ve never had an unhappy or angry day on the job. They’re lying. Biorhythms affect us all. We all have bad days from time to time. What you need to know is, does this happen to this employee once a month? Once a quarter? Or three times a week. TIP: The house cleaner who has a knock down drag out day three days a week – move on. Don’t hire this person. You’re just asking for free drama and chaos.

IS SCRUBBING SINKS AND TOILETS A JOB YOU THINK YOU WILL ENJOY?

Investigate the interest the job seeker has in the job before you hire them. They don’t have to love the job they are going to do. But they can’t hate it. Otherwise working with them every day will be miserable for you, for them, and for your customers.

DO YOU HAVE TRAINING ON WHAT CHEMICALS TO USE ON VARIOUS SURFACES?

Quiz them: Stainless steel, granite, and hardwood floors. What do you use to clean fiberglass, glass, gel coated stone? How about stone, plastic, or wicker? What do you use to clean brass, copper, leather, ceramic tile, linoleum or vinyl flooring?

ARE YOU PHYSICALLY ABLE TO CLEAN HOUSE BY YOURSELF?

What you’re asking is can you get down on your hands and knees if necessary? Can you lift or slide a piece of furniture if required? Can you carry out a huge bag of trash?

The more you interview – the easier it will be to read facial expressions, tonal qualities, eye contact, and body language. Listen between the lines, and you’ll learn how to empower your cleaning team.

Treat your house cleaners with respect and they will be loyal, long-term employees who will, in turn, serve you and your clients.

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